Privacy Policy
Last updated: August 2025
At CoCreate Spaces Inc., we are committed to protecting the privacy and confidentiality of our members’ and visitors’ personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us through our website, booking platform, mobile application, or in person at our studio.
Consent By providing us with personal information, you consent to our collection, use, and sharing of that information as described in this Privacy Policy. You may withdraw your consent at any time; however, doing so may limit our ability to provide you with membership, bookings, or related services.
Personal Information We Collect We may collect the following information from you: Identity & Contact Information: name, email address, phone number, billing address. Membership & Booking Details: studio hours purchased, usage history, invoices, cancellation requests. Payment Information: credit card or banking details (processed securely by third-party providers such as Stripe; we do not store full payment details). Technical Information: IP addresses, device information, browser type, and usage data when you access our website or mobile app. Optional Information: feedback, survey responses, or communications you send us.
. How We Use Your Personal Information We use personal information to: Create and manage your membership and bookings. Process payments and send invoices. Communicate with you about your bookings, membership, or policy updates. Send service notifications, updates, and occasional promotional offers (you may opt out anytime). Maintain security of the studio, including access systems (e.g., NFC codes). Comply with legal and regulatory requirements.
Sharing of Personal Information We do not sell your personal information. We may share it only with: Trusted service providers who help us operate (e.g., Stripe for payments, property management software providers, email notification systems). Legal or regulatory authorities, if required by law. In the event of a business transaction, such as a merger or sale of CoCreate Spaces Inc., where personal information may be transferred as part of that process.
Retention & Security We retain your personal information only as long as necessary for the purposes described above or as required by law. We use appropriate safeguards to protect your data from unauthorized access, use, or disclosure.
Your Rights You have the right to: Access the personal information we hold about you. Request corrections to your personal information. Withdraw consent for certain uses of your information. To exercise these rights, please contact us (see Section 8 below).
Updates to this Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised “Last updated” date.
Contact Us If you have questions, concerns, or requests regarding your personal information, please contact: Privacy Officer CoCreate Spaces Inc. Email: info@cocreate.ing
© 2025 CoCreate Spaces Inc. All rights reserved.